Jump Desktop (Remote Desktop) - RDP / VNC Business App Review (iOS, $14.99)


Languages: English

Seller: PhaseFive Systems

* Fix startup crashes on iOS 7
* Fix iOS 5.x crashes

Customer Ratings

Current Version:
493 Ratings
All Versions:
6052 Ratings


"Best App for Remote Desktop control"
... O'Reilly's "Best iPhone Apps"

Leave your laptop behind. Enjoy the freedom to work from anywhere.

Jump Desktop is a remote desktop application that lets you control your computer from your iPad, iPhone or iPod Touch. Compatible with both RDP and VNC, Jump Desktop is secure, reliable and very easy to set up. Features include a streamlined user interface that gives you the best possible remote desktop experience on any of your mobile devices.

Easy setup and reliable:
Jump Desktop is very easy to configure; anyone can do it! Just visit: http://www.jumpdesktop.com on your PC or Mac, click the ‘Setup’ link and follow step-by-step instructions. You’ll be up and running in no time.

Secure and built on open standards:
Jump Desktop is a true RDP and VNC client. You don’t need to download additional software to connect to your machine if you already have RDP or VNC configured. Just enter your IP address or hostname to connect.

Powerful features:
Unleash the full power of your iOS device when connecting to your computer. With support for multi-tasking, Full bluetooth keyboards (including modifiers), HDMI/VGA out, copy/paste, auto-correction, AirPrint and audio streaming, Jump will help utilize your iOS device to the max. Jump's multi-threaded rendering engine will automatically utilize the extra CPU cores on your device to accelerate your remote desktop experience.

IMPORTANT NOTICE: Audio streaming, remote printing and Windows 8 Touch Redirection are NOT supported when connecting to Mac OS X and PCs running Windows ‘Home’ edition.

If you need help, visit http://support.jumpdesktop.com or email us at: [email protected]


* Multi-protocol: RDP and VNC
* Easy and secure setup: Automatically configure your PC or Mac for remote access using Wi-Fi and 3G without worrying about your router settings. Set up as many computers as you like and manage them all using your Google account (optional)
* Universal application: Works on the iPad, iPhone and iPod Touch. Automatically optimizes UI based on the device
* Full support for iOS multitasking: Switch to other apps without disconnecting
* HDMI/VGA support: view your desktop on the big screen. Includes a unique presentation mode on the iPad, letting you turn your mouse cursor into a laser pointer.
* Advanced Bluetooth keyboard support: Shortcuts, function keys and arrow keys all work (Alt+Tab / Cmd+Tab also work)
* SSH tunneling for RDP and VNC connections
* Supports large custom screen resolution
* Full mouse support: left, right and middle button clicks, dragging, scrolling, precision pointer movement.
* Multiple gesture support - includes the ability to draw or write using your finger
* Copy/paste support: Transfer text to or from your computer using the pasteboard

RDP features:

* Tested on: Windows 2000, XP, Vista, Windows 7, Server 2003, Server 2008/R2, SBS Server, Windows 8/8.1, Server 2012/R2
* New: RD Gateway support!
* Secure: 128-bit RDP, TLS/SSL, FIPS and NLA authentication supported
Supports 8, 16 and 24-bit colors and all RDP performance options
* Printing support: Print directly to a Wi-Fi printer using RDP's printer redirection feature (exclusive feature on the App Store!) Note: Requires AirPrint-compatible printer
* Audio streaming
* Console sessions
* International keyboard layouts
* Multiple monitor support on Windows 7 and above
* Touch redirection support for Windows 8 and above (exclusive feature on the App Store)

VNC features:

* Tested with Mac OS X, TightVNC, RealVNC, UltraVNC, Linux (Ubuntu Remote Desktop)
* Secure: Supports SSH tunneling as well as SSL encryption (SSL only available when using automatic setup)
* Black & white, gray, 8, 16 and 24-bit color to help optimize bandwidth
* Multiple monitor support
* Support for locking the Mac's screen while connected
* Supported encodings: copyrect, zrle, tight, (zlib)hextile, zlib, rre, raw, desktop-resize

Customer Reviews

  • Excellent app

    by chris_conrad

    Works perfectly. Easy to use. Great job!


    by Becrux

    If I could, I would give this app ten stars, and not just five. The app was very simple to install on my Mac’s, all of them, and worked from the moment that I began using it. It was also easy to switch between Mac’s for control of each one simply by logging off one and logging into the next, which took only seconds. I really wanted this app for accessing Scrivener, which I use heavily, and it was just as if I was sitting in front of my Mac desktop, but on my iPad. This adds extreme portability, which was my goal she I don’t want to take one of the Mac notebook computers along for just a short time. Definitely worth every penny of the purchase price (I was somewhat skeptical at first until I had downloaded it and began using the app). I look forward to even more updates and upgrades in the software as time goes by and improvements continue to be made. Update: I was also able to access my wife’s notebook computer when she has issues and I’m not there to assist her. I can take over the desktop on her notebook computer and guide her through the issue until it’s resolved and explained. This is a BIG plus for me.

  • Great app

    by Paulette Peterson

    I use this app for remote work and it is FABulous. Works fast and great from my iPad.

  • Used to love it

    by Ringeris

    This app was my favorite of all time. Then it happened it just stopped working completely. It will never connect to my home, says its of line every time. Then in my office it will connect but changes my screen to black and nothing is there. I then have to restart my office computer to make the black screen go away.really wish they would fix this as it really was my favorite app and had recommended it to many people

  • LOVE

    by sewbythesea

    I love this app and use it all the time. It definitely simplifies my life, that is what we all want!

  • Works all the time

    by Ernieluna

    Never write reviews but decided to do this one using the product .I am typing this on my mac in another country using my iPad will thousands of miles away...the delay between command and actual response is minimal and very responsive . It works ..I travel quite a bit and can log in and actually do things on my computers in different countries seamlessly ..... Wish I could also instal on my Mac to use from kg Mac as well.....but as is it works fine no a Pc And any iOS device Amazing

  • Love this app!

    by Sooperman

    Totally use this app for work! It is great for quick connection and the extra function keys allow for easy navigation on a touch screen. Amazing purchase.

  • Ubiquitous Computing

    by TomNY

    This app allows me to access and/or control my computer(s) regardless of where I am. Without having to lug it around from room to room or even from city to city I virtually have the use of my computer. I definitely recommend this app.

  • I have used them ALL - THIS is the best

    by Megalpha

    This is by far the best remote app that I have used and folks ... I have used them all!!! This application inspires me to work MORE ... my wife is not happy about that but I am. Nice job!!!

  • Absolutly good

    by Plokj

    This app works well and easy to use.

  • Owner

    by SRQTrolley

    Couldn't run my business without it!

  • Nearly there

    by ewwatson

    It's nearly perfect. Just add the ability to change screen resolution. And speed it up. As is it's bit slow. Logmein, Remotix, and Splashtop have solved the speed issue so I know it's possible. Basically add more quality settings. Definitely top 3 Remote Desktop though. Add those two things and Jump desktop easily takes the number 1 spot.

  • Works better than Logmein

    by AnandSax

    Enough said.

  • Only one to own


    I tried a couple other apps to log into my co located Mac mini. While the others worked, this one was by far the easiest to use. I suggest trying this one first.

  • Excellent

    by Jerseysierra

    Excellent app, great implementation, nearly bugless. Even works with my cranky DOS programs.

  • I'm very happy with this app!

    by Scottbor

    I use this often to access my office RDP server.

  • Awesome!!!!

    by Cbrichie

    Works as promised! I had been looking for a way to access my Quickbooks Enterprise software from my IPad. This app delivered! I can use it on my iPhone and IPad. No more lugging around a big laptop! Thank you!!!

  • Great

    by Spetrodc

    Works seamlessly and never fails. Super reliable. Great app.

  • Great

    by Acid1372

    Simply the Best!

  • On par

    by Andrew Geist

    This app is great could be more idiot proof and directing for those out there who are uncomfortable with Remote Desktop

  • Ok, There are better options

    by jjsanders281

    I have run into a number of bugs including the keyboard not responding and the screen going black but a reconnect seems to fix it My biggest issue with it is that it uses a ridiculous amount of bandwidth at least on a mac. In a very short amount of time I had already sent over 2 gb of data to and from the mac I was connected to. I'm not sure my the ipad needs to send that much info since it's basically mouse clicks. Over an internet connection that much data make it very slow to respond to motions. The price of this app makes doesn't justify the performance in my opinion. I would look elsewhere.

  • Best iOS RDP app I've used

    by WagMachine

    I use this app all the time to administer Windows servers or access my desktop remotely. The iPhone screen is a little small to do too much (not Jump's fault!) but I've considered getting an iPad, installing Jump, and leaving my laptop at home.

  • Crash

    by Slkinz

    A great app! I purchased an iphone 5s and it takes 2 it 3 times trying to open app before it will actually connect with my computer. Besides that, it us gold

  • Amazing

    by Leandro Yung

    Simple and quick way to remote control yours Rdp

  • Unbelievable

    by Zdog93

    I can now use my iPad as a computer. This app lets you turn your tablet device into your actual computer. I was leery about spending the money, but it was worth it 100%

  • Stop the blegs

    by fazalmajid

    Good app, deals well with changes made in Mountain Lion and Mavericks. I am giving it one star because it is not acceptable to interrupt users and beg for ratings.

  • Confusing and doesn't work.

    by x3thelast

    Followed the set up instructions on both my iMac and iPhone. But it keeps trying to connect and gets no where. Both on wifi and cellular. Not working as advertised, I had a better experience with Teamviewer as far as ease of set up goes. I wish I can get my money back.

  • Works great

    by Witheredmind

    Very easy to set up. No ip addresses to worry about.

  • Nearly there

    by ewwatson

    It's nearly perfect. Just add the ability to change screen resolution. And speed it up. As is it's bit slow. Logmein and Remotix have solved the speed issue so I know it's possible. Basically add more quality settings. Definitely top 3 Remote Desktop though. Add those two things and Jump desktop easily takes the number 1 spot.

  • Awesome app

    by Rilman

    I use this all the time for work - it is easy to use and setup - I love the app

  • Best and Cheapest Remote Desktop App

    by TheFinalProphecy

    Very easy to set up. Overall way cheaper than subscription services. Lots of features overall. WORKS AWESOME WITH BLUETOOTH KEYBOARDS! Many other apps have sub-par bluetooth keyboard support but with the macros built in, it turns my iPad into a full Window's PC! Very good app!!!

  • All I could wish for

    by Stanbro

    I use this program all time and it is great. I tried a lot of others that are similar but settled on Jump and it does everything I need and want it to do.

  • Excellent App

    by Mark Pressman

    Works well. Allows me to be mobile throughout the office staying connected. Simple to use. Works well with accessory keyboard, not as easy with on screen keyboard

  • Quick

    by Acorn59

    Very good app.

  • Excellent iOS RDP program - the best I've used

    by Noroade

    I really like Jump and have been greatly pleased with the ease to connect to my computers at home - even over a cellular connection. I like that I can install an app on my PC, link to my Google account, and access the PC from anywhere. The keyboard mapping of control characters (shift, alt, ctrl, win, etc) is better than Microsoft's RDP app - even through a Bluetooth keyboard. Also, the multiple methods of mapping the mouse/touch into a Windows desktop is very nice. This program could use some improvement on establishing a connection, which is why I rated it 4 stars instead of 5. Many times when I select a computer it starts to connect and then returns back to the computer selection screen. At other times, it asks me for the password and then returns to the computer selection screen. I wish I didn't have to select the computer 3-4 times before it finally does connect and present the remote computer. All-in-all - this is my go-to remote desktop app for iOS!

  • Love It!

    by KAH58

    I love my JUMP! It consistently works via wifi, 4G or VPN. No matter where I am, I can access my computer at the office anytime. It has saved me more than once.

  • Perfect App for busy mom

    by Tmom247

    Love, Love, Love this app! As a busy working mom this application has saved my you know what so many times. I love the freedom of connecting to my work computer anyplace & anytime.

  • Slow. iPad2

    by G-Mar

    This.is.great!!,but unfortunately it runs slow even if I decrease to 16-bit high, etc. What's the problem?

  • Simple easy to use

    by Cbofone

    I've had this app for a few years. Works perfectly.

  • Vtexsa

    by Vtexsa

    Great app, easy to use and it works great webbing into win 8.1 pro on the iPad.

  • Most Used App I have

    by DB460

    I am an attorney and I use this app daily. Works great, very responsive. Great functionality with mouse and keyboard, especially with number keypad and F series functions; really like the recent update. Highly recommend this app. Money well spent!

  • 5

    by Chia-Hao Chang

    When you see 5 stars, it's a 5 stars.

  • Best RDP App

    by ravlamnol

    This is the best remote desktop app out there! Been using this for 1 year now.

  • Worth the price

    by Big bad boy54

    Sharp, refined, much appreciTed.

  • Perfect, and cross OS support!

    by Someone1973

    Great, secure, and easy to use!

  • Just buy it.

    by Down by der lake

    I have used this app for over two years. This app has saved me so many times. I use the native iOS VPN and this app on my iPhone 5 and iPad 2 to log on to my various work machines and servers. The devs of this app keep up with the iOS version updates. I would recommend using a wireless connection on your i device unless you don't care about your data usage or are just going to be on for a little while. I wouldn't call this app fun. I would call it essential.

  • Works amazingly well

    by ThereMustBeBetterWay

    Title says it all !

  • Worked flawlessly on first try!!

    by gbustos_goalie

    Excellent application and actually does work. I had nothing but problems on some other remote desktop apps I bought and this one worked on the very first try. Very easy to use and works perfectly!! Worth the money!!

  • Did not work

    by battleshipterry

    Did not work!

  • Great App

    by Dgirlnextdoor

    Worth every penny.

  • best

    by Usa1031

    i would not change a thing. it is perfect.

  • Great App

    by Maxim Tregubov

    Guys, you saved my life. My laptop has died and only way to manage my work servers on my trip was my iPad + your app. Frankly, I hate iPad keyboard, but your app make it much easier to use. Thank you!

  • Best RDP Client

    by thalter

    I would give this app six stars, if I could. It is better than even Microsoft's own iOS client. I've wasted my money on most of the other iPad RDP clients in the app store over the years: Save your money and just get Jump - it is hands down the best. The highlights: * Best Bluetooth keyboard support. Some clients say they support BT keyboards, but have strange omissions (like not supporting the arrow keys or escape keys). In Jump, every key works the way you would expect (the Command key even emulates the Windows key to bring up the start screen in Windows 8). * Which leads me to my second point: Full multi-touch support for Windows 8/2012. With Jump and a remotely controlled Windows 8 computer (or Windows 2012 Terminal Server), you essentially have a full Windows 8 tablet experience on your iPad. All the gestures work - swipe from the right edge for Charms. Swipe from the left for Task Switcher. Pinch to zoom. The Windows touch keyboard. It all works. You now have the best of both worlds, with very few compromises: A Windows 8 tablet, and an iPad. * I would be remiss if I didn't mention Jump's stability. Most of the other RDP clients I used would mysteriously crash and drop me back to the iPad icon screen. I have logged many, many hours on Jump, and it never crashes (it is my primary interface to work when I am out of the office). If you have a bluetooth keyboard and a decent terminal server, an iPad with Jump can easily serve as a laptop replacements. Indeed, this setup has been my travel combination for years: My actual work laptop rarely leaves the office.

  • Great app

    by Halogen28372

    Works like a charm, never really had a problem with it. I have used it for a couple years.

  • Awesome

    by prmipm

    I was skeptical but got the app anyway. WOW...it works great. Love sitting in the airport and having access to my desk top from anywhere.

  • Excellent

    by Jerky the Herky Derky

    Have used Jump when working on the road - carrying an iPad on the road sure beats my clunky laptop. Easy setup and flawless connection and use. Using Jump with my iPad and wireless iPad keyboard has been a great combination. Very nice app.

  • Great job

    by Jon P Rasmussen

    Used other apps that do VNC or RDP separately but this one works very well and combines both. I like the numeric keypad option. I also like the way the mouse simulates the iPad by jumping right to where you touch vs making you locate the cursor and drag it. Keep up the good work.

  • Excellent control.

    by ChippyTPS

    Worth the money.

  • Does what it says

    by jnaujok

    This app lets me connect in from the road to both my mac and windows boxes through ssh tunnels. Exactly what I needed. Awesome.

  • Jump

    by B&B137

    Gets the job done and very reliable. Allows me to connect quickly and easily and its very easy to work.

  • Very good program

    by Swisshelm

    Works very well for me

  • Self employed

    by Hectorgao

    This app is the best one I have ever used!

  • Great app for sharing desktops

    by Albert Suied

    I give the app 3 stars because It has a few shortcoming. I would be then happy to bump it up to 5 if I was able to copy from mac to mac and share sound on mac to mac. Either I don't know how to do it or it is not a feature but it really should be. Kinda surprised. I plan to email support and see if they can help.

  • Little expensive

    by Elementalblu1982

    But boy is it worth it! You will not regret the purchase!

  • Good app but needs more

    by TimDawgz

    Really seems to be the best RDP client that I've used so far and I've used about 20 different apps trying to find the one I would settle upon. I'm still on the fence if Jump is the final do all, end all, be all RDP app for me. I also really like RoyalTS having used their desktop product for several years which is has great support and has far better prices. I really like Jump but it's missing key features especially considering the premium price (which is a little too "premium" if you ask me). * Needs cloud sync or cloud backup/restore option to keep the connections on all of my IOS devices in sync without requiring me to email a config file everytime I make a change. * Jump needs to include an option to include passwords when exporting a config file. * Needs to include the password when duplicating connections. As I said, I'm still on the fence on what RDP app I'll ultimately use for good. I think RoyalTS has better features but I don't like that it uses other RDP clients to connect while Jump has the best RDP client but not as many features. Only time will tell which one ends up being the best...

  • It just works!!!!!

    by staticbird80

    Simple, logical, full featured. This is the one to use.

  • Awesome update

    by StaticXXX

    Update: I LOVE this app!!!!!! Original review: I am blown away by this update and how it now automatically adjusts to any large tv in meeting rooms. It was heartbreaking before with the way it forced you to see a trackpad on the device, but now it's perfect! Device screen is the same, I digital pinch and zoom usually. But more importantly, mirroring to Apple TV is now beautiful!!! Thank you, Josh

  • Mr

    by Aimen Mikat


  • Good App

    by Quandoza

    Brilliant App ! A must have for IT professionals.

  • Thank you for great application!

    by Sherap6

    Now I don't need to worry to buy Surface Pro 2 for Microsoft Office 2010 applications. Thank you again.

  • awesome

    by Jorge_9

    The best app ever saves me time All the time !!!!

  • Great App!

    by Bodie Pyro

    Good work guys!

  • Excellent program

    by Ling Rothrock

    Reliable program. It has gotten me out of several jams at remote locations.

  • precise touch options

    by Juliaaaaaaaaa

    Fast, dependable and nice options to allow precision selection of small boxes and choices especially if the text is small

  • Great RDP App

    by Joker999999

    I've tried several different RDP apps and this one is by far the quickest and smoothest experience. I use it every day, well worth the price tag.

  • Essential Tool

    by Rocket2Me

    I've been a Jump Desktop user for over a year. It has become an essential tool for me. It's reliability and performance are the best of breed. It's allowed me to become untethered from my laptop.

  • Big money saver

    by 2thmuvr

    Instead of having to spend $50 per month for redundant internet, bought 2 iPads with 4G and Jump. Now I can remote into our other office and I get an iPad to work from home. Plus an employee can make appointments from home. You need this!

  • Works Nicely

    by Bitemeborb

    Loaded program and it works nicely. Works on my iPhone but looks much better on my mini iPad. Brought up my remote computer perfectly.

  • Connecting is amazingly fast and easy

    by Daniel N L

    I just debugged an issue using my iPad while on a train half-way across the country from my machine using VPN. Access was amazingly easy and smooth. I consider this app worth every penny I paid for it.

  • Works great!

    by Greener14519

    This program works great! I love being able to connect to my office desktop and access my files through my iPad!

  • Count On It!

    by ControllerB

    I NEVER write reviews. I mean really ... this may be the first. Like most people who use an app like this, I need it to work 100% of the time. No fancy gimmicks or features, just do what it's supposed to do all of the time. This app does just that. That's about the highest and most meaningful praise I can offer.

  • Great App!

    by jkisha

    Highly recommend it.

  • Awesome app

    by JohnnyJohn0M1

    Can control my entire Mac Pro through my iphone. Use it for when connecting comp to tv. Can now use phone as if comp is right in front of me. Control entire computer and desktop.

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