Get your lab results on your smartphone with Gazelle.
Life is complicated. Managing your health shouldn’t be.
Get your lab results directly on your smartphone with Gazelle® the free mobile health app.
Gazelle® mobile health app, allows you to:
• Chart your lab results
• Manage various medications with med reminders
• Easily integrate and populate Withings body, weight, and blood pressure cuff data into Gazelle.
• Gazelle provides you an easy, convenient, and safe place to store, see, share and access your pertinent medical and health information.
• Gazelle enables you to receive and understand your Quest Diagnostics lab results anytime anywhere.*
• Have access to your health information in case of emergency
• Conveniently and easily share your information via email or fax.
• Schedule your next lab appointment and find the nearest Quest Diagnostics Patient Service Center location.
*Direct release of results is available in the following states:
Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Vermont, Washington, Washington D.C, West Virginia, and Wisconsin.
*Only physician release of results is currently, available in the following states:
California, Connecticut, Florida, Georgia, Hawaii, Kentucky, Maine, Massachusetts, New York, Puerto Rico, Tennessee, Virginia, and Wyoming.
Please contact Gazelle Support via email or phone if you would like more information on how you can get your lab results via, Gazelle® mobile health app, if you reside in a territory that only allows physician release of results.
Visit http://www.mygazelleapp.com to learn more about Gazelle®, your free mobile health app, that enables you to be more proactive in managing the health of you and your loved ones.
Need assistance? We are here to help.
Call Us At: 877-291-7521
Email Us At: GazelleSupport@QuestDiagnostics.com
Emailed support twice. Today is the 8th business day. Emails says results there. Still shows in progress in the app. Oh and no reply to my emails. Edit: it's been over a month since I submitted my request. No response to 3 emails to support. This app is a worthless joke as is their "support." Edit 2: after all this time it finally works again. Whew.
Very good. Except only 1 user per phone without reloading.
No problems so far and emailing my report was a breeze. Nice to have my results available on my phone! +++
I love that I can get my lab results quickly! I did have some trouble but Gazelle Support resolved entirely! Definite must have!
Best medical app for patients I've ever used. 5 stars if it explained what the blood tests are for.
Excellent app! My dr never gives me enough info; grateful this exists.
First. The results need to be available sooner. Would be nice to get them about the same time as the Dr. Getting them days later is not that helpful. Second. It would be helpful if the scheduler actually worked. Don't waste my time with apps that don't work the way they should. Ended up going to the web page to make my appointment. Would have been much easier if the app just took me there in the first place. I really hate apps that are a waste of time.
This app helps me monitor my condition. When I read the results it gives me the info I need to discuss changes with my doctor.. Thank you
It's great for keeping a record of lab results, but it would be better if the results were available on the app as soon as they were sent to your doctor and not days later.
I love Gazelle App,it's private and helpful!
I am so glad I downloaded this app. It's nice to have record of test results right on my phone!! Definitely recommend
Med reminders recently stopped working. Please fix.
Much easier to read than bad copy from Drs. Office. Takes a few days, but comes directly to you.
I love that I can access my lab results any time without keeping paper copies that get lost. That way I can track improvement (or not) over time. I just wish there was less of a delay between the request and the receipt.
Takes a couple of days to get the results but worth the wait as opposed to going to Dr office to get your results
Excellent tool to have.
I find this app to be very good for keeping all of my medical and medicine data in one place. The only problem I have found is when adding a medication, it does not allow you to put the times per day when you click on it it just stays blank, please fix. Another feature that would be very helpful is being able to record tests done with their corresponding dates. That would make this application complete. Dahlia
I also had the app crashing in 7.0.3. But after deleting the app completely, and downloading it again, it works great.
Love getting results sent to me! Wish that there was an explanation for each area though.
Can access my information but not verify my identity. So useless.
Just downloaded the app. DOB field is stuck on today's date. Can't enter my DOB. This is a fairly basic piece of personal data to have wrong in a medical app.
registering that you will need a code from your doctor.
Lab results are available the next day yet you can not view them from the app for 3-5 days after your SUBMITTED request. (Not after the test date). Lab request is not user friendly. It asks for doctor info yet when provided, does not migrate over to the desired request. I went to another lab per my doctor's request, and was able to get the results the next day printed out for me to pick up. I will delete this awful app as well as not use Quest labs again due to this app or snail mail being their only means for notification of lab results to the patient.
Can't use it. Every time I try to login it crashes. Don't bother with the app just call your doc.
I’ve had this app for several years and it never works without a lot of interaction, whining and complaining to Quest to send the results. It’s not automatic and it’s highly frustrating to use. I keep wishing and hoping they’ll actually get it to work the way it should as presented.
Results that my doctor gets the next day are delayed to me. No good if information takes 5 to 10 days to get. Most every time, I have to call to get results sent. Needs to be automated. But it good for keeping a record of lab results.
Tried to login and I get authentication failed. After trying for awhile now I'm locked out. Not useful at all
Requesting lab test results is a bit confusing, clunky and user unfriendly. It could be designed so results are available quicker and easier to submit a request for .
It's been 2 weeks and haven't heard from doc so I figured I would do the Gazelle thing since the automated Quest Lab service said "to call my doctor" Well did all the work to sign up for Gazelle, since my doc is closed, and it says I will hear something in 3-5 days!! By that time I'll just get in touch with the doctor lol! Kindof a waste
Don't bother with this app. It says it will only give you test results from the past 2 months. However when I tried to access my lab results from last week it could not find them. Waste of time.
Never can get it to work!! Constantly keeps saying "Overlay error occurred while Hub MemUpdate Patient Prifile" when trying to log in.
I downloaded hoping to be able to get results in a timely manner. When I click on "request results" from tests taken 3 days ago and click on "What is the prescribing physician" my primary care doc comes up. I highlight him and nothing happens. I've attempted to "view request history" three times and "no pending requests" comes up. Further this registration was of no value when checking into Quest - the phlebotomist told me that neither the online registration information nor the app information talks to her system - so I had to fill out (again) the registration information before my blood was taken. What's the point of the app if it doesn't talk to the Quest system? If I can't get results?
I can't even see my lab results. What crap! Time to delete!
Can't register. Tech support is slow to respond and all they tell me is to try to register again. Fifth time and still haven't received nte confirmatory email. Not worth the time or effort.
Since the latest update today (Nov. 5, 2013), the screen to click "taken" no longer shows up!
. . . but when it comes to specifying dosages of medications or indicating specifics on medical conditions, it seems there's an issue with the pull-down menus :( Hopefully Customer Support will respond to e-mails and it will be resolved quickly!
Cannot sign up because scroll wheel does not work properly. For example to change the security question or from male to female. It does not work
Gazelle is an absolute joke. What's the point of requesting information when your doctor calls a week before results are posted. Did anyone else find it unsettling that when you request lab results you need to answer questions that you never supplied during enrollment, what state does your father live in, what's his middle name etc. there is no privacy any more!
I am a Female. Let me save my profile as such. It's also been "synchronizing" for the last 4 days.
Unwieldy sign-up process. Tried to get lab result. When I accessed another app to get required info I had to log-in to Gazelle again. Subsequent attempts to access results prompt a message that the app is synchronizing and to try again later. Click OK & the app quits.
Downloaded on IPhone. Got to the gender and would not let me change it. Finally deleted app. Downloaded again and was told user name already exists. Then tried to just sign in and told me no patient exists! Needs some serious fixing
I have almost 11 days waiting for my results. Do not waste your time, this app does not work and does not have any productive use. BAD very BAD.
Don't bother with this waste of smartphone memory. The interface to obtain lab results is so mundane they NEVER find your results. The app is constantly resynchronizing and crashes which is just an exercise of logging in, pointlessly to find no results, ever. Can't I rate ZERO stars?
Very unfriendly and has little information. Makes me wonder if they are just collecting your personal data.
Unable to sign up due to the keyboard won't show up for me to type a password in the blank box. Fail!
This app doesn't work. Every time the app tries to "sync" it crashes.
Title says it all.
This app is useless. If you look at the reviews that are listed initially, everyone is happy as pie. However, my state, FL , doesn't allow downloading Lab Results without getting a "pin" from my doctor. If they had simply stated which states allow and which do not, I would not have wasted my time. If I could get "anything", on a timely basis from my doctor's office ... I wouldn't need the app. Customer service's position is take it or leave it. Also, don't blame us if you did not read every single word of our extensive and time consuming web site. I will leave it alone, gladly. I do not need the stress.
I agree this is a horrible app. Having to put in a request for results is dumb. Plus my doctor already has my results and it hasn't shown up on my phone yet. Multiple technical issues telling me it's syncing and it closes down. Plus as others have said you email technical support and you never hear anything.
I don't get this app. I want test results, peferably in an email. Why can't I just sign up to have them emailed to me? Instead I have to download this app, requests results (which somehow keeps kicking me back to the login screen). I wish the thing would keep me logged in, and it would be smart enough to not let me request the same results multiple times, and that I could delete mutiple entries. Right now this app seems user UNfriendly. And why no ipad support? Then I'd have more screen area to view results.
I waited two weeks for results to load. I viewed my results once, closed the app, and then I couldn't access them again. The app keeps stating that it needs to sync results. FAIL!
Excellent app. A must have.
Great concept, but performance is erratic - frequent outages. Update of earlier review. Outages frequency may be worse than several months ago. Quest should make the investment to make their system reliable.
Great app. And support is a plus! Get your lab results fast
App crashes what's the point?
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