Languages: English, German, SE, Spanish
Seller: Fidelity Investments
Current and previous year workplace retirement account activity.
Financial/retirement educational content with the new Library feature.
Miscellaneous enhancements and bug fixes.
The NetBenefits® smartphone app gives you the ability to access your Fidelity workplace accounts — including retirement, stock, and pension plans, plus the health benefits you’re enrolled in — right on your iPhone® or iPod touch®.
Review financial educational information to better understand your options and make informed choices for your retirement planning. Browse our collection of articles, videos, and podcasts.
Keep your financial goals on track by monitoring your retirement plan balances and investments, your plan’s account performance, and more.
Monitor your stock plan account information, exercise employee stock options, and accept grants.
Access important information about your pension plans, including plan balances, if available.
Health & Insurance
Get a complete view of the medical, dental, and vision health and insurance plans you are enrolled in. Review detailed health benefits information, including in- and out-of-network costs, coverage information, and provider contacts.
Review other Fidelity accounts, like 529 college savings plan accounts or brokerage accounts, to see how they contribute to your overall financial strategy.
The NetBenefits® smartphone app is available to individuals who have one or more employer-sponsored workplace benefits provided by Fidelity Investments. Please note that the app is currently not available for use with Fidelity-serviced HR/Payroll plans.
Employer-sponsored account functionality includes transactions for employee stock plans; for all other accounts, functionality is limited to viewing account balances, history, positions, year-to-date performance, and benefits information.
NetBenefits is a registered service mark of FMR LLC. The NetBenefits design logo is a service mark of FMR LLC.
The images below are for illustrative purposes only.
I love this app. I can view my accounts quickly. It is very easy to use and the graphics are great.
Great graphs and information. Makes me wish I had more money in my accounts.
Works great after I reinstalled it on iPhone 5.
I just downloaded this to be able to view my 401k, medical, dental, vision, AD&D and life insurance. It all works perfect and easy to navigate. I have Verizon service and an IPhone. The bugs must be a thing of the past.
App works perfectly! I love having all this info so easily accessible now! The way everything is organized is almost easier to follow than the actual website :)
Very happy with the app on my iPhone running IOS 7.
You know how most iPhone apps give you a 2x feature with a little larger pixels? This one won't Vern function. Don't waste the time. One can't even see the whole screen
Many reviews point to bugginess but it seems to work fine - if expectation is basic display of information. Design is a bit unpolished in spots - an unnecessary splash screen, and buttons/link indications aren't always clear. Not as powerful as apps from Vanguard, but so far so good.
The app was working fine until Apple upgraded to iOS7. I am using this app on an iPad Ver3. It worked fine in X1 and X2 display modes until the iOS7 upgrade. Now the screen displays only about one quarter of the total screen area. Fidelity has not fixed this yet as of Oct 9, 2013.
I was having problems with this app like other users where you would attempt to login and nothing would happen. I deleted the app completely and then downloaded it again and it worked like a charm again. Still giving a low rating because the app doesn't give a lot of info about your 401k and sources of funding and info about your current investment selections.
I'm not sure why all if the negative reviews. I loaded this on my iPhone and iPad and both seem to work as designed, so I'm satisfied.
This is a good app, downloaded it today. It worked. Shows my balance and investment portfolio. However should show graphs on account and fund performance. Also allow me to look at other funds available and make changes.
Well it was great. As of the latest update (02/04/14) it crashes. You sign in, it acts as if it will open, then it takes you back to sign in again. I deleted the app and added it again. Same issue. It's useless now.
The only feature I used the netbenefits app for was to review % vesting (everything else was already in the regular fidelity app). This feature was removed in this upgrade. A few minor things were added but they were mainly worthless since the information was already available in the regular fidelity app
This is just an in-app browser for the site. Everything is slow; very poor user experience. And if you want to use it on an iPad looks pathetic: they didn't even do the minimum to keep a decent layout in xCode (5 minutes job without developing a full iPad app). Looks like this is done by amateurs.
This app won't show your paycheck info, only the 401k stuff. There is a built-in browser which can log you in to the full desktop site, but the site is not mobile optimized, nor do they use responsive design, so the user experience is very poor. Additionally the browser is incredibly slow and navigating backward after viewing a paycheck does not work at all. Generally it looks like no time or effort was invested in app.
It displays the value of your portfolio. You can't do anything like transferring funds or researching options. It doesn't support brokerage link.
Used to work. Now it doesn't even log in to account and force closes.
This seemed to work well for a while, then out of nowhere it stopped opening. I hit the login tab and nothing happens. Needs a fix!
Cannot even get the log in button to work. How can Fidelity even push this app live?
A good app captures most of the actual websites functions. This does not.
App doesn't work. Amazing companies can't figure this out.
The Login Button is not Clickable anymore. Lovely.......
It worked a few times the now it just sits there and does nothing at the login screen.
Never logs in it always freeze works sometimes but mostly never waste of time
There is no way I can accept/agree to the agreement, because the "accept" button is not visible. Are you guys testing this app at all? On iPhone it works nice (for me).
Won't even open, freezes then crashes. Useless...
Only displays about 1/4 of page on iPad with iOS7. Tried to delete and reinstall. Now, can not even get through all of the agreement page to accept it and try to see my 401(K). Completely worthless now. Fidelity, you need to update this app.
Doesn't work. Please fix. Thanks.
Desperately needs an update to support iOS 7. Useless until then
The 'agreement' screen is formatted such that one cannot access the 'I agree' button - hence I cannot login and this app is useless. How hard could it be for Fidelity to test this app before releasing it?
The app doesn't work. It wont even show the full screen for me to click the agree button in Terms&Conditions. Also, what kind of investment company wont have an iPad version?
I'm still stuck at the green loading screen with the little swirling circle. I let it 'swirl' for over an hour earlier. What a piece of junk. I'm uninstalling it after this.
I was very excited when I saw this app was available for my 401(k) since I use my mobile device extensively. I thought the low rankings were a fluke. However, users hold a very high expectation of how apps perform. Overall the app has a very polished look. The pie charts, monthly/quarterly performance, and investment allocations all look very sharp. Unfortunately that is where it ceases to shine. There are some basic user interface items that are counter-intuitive. On the page for one's retirement account you can swipe left and right through Investments, allocation, and vested balance -- however the "back" arrow takes you back through each of these swipes instead of to the previous menu level as expected. There is often a second or two in delay without a corresponding "swirling circle" at the top of the screen to indicate the app is doing something. This also occurs when logging in. It has a halting, jerky feel. The scroll function is equally jerky -- almost like the original iOS. It isn't the smooth scroll that follows your finger's every move that you've come to expect from the last several iOS iterations. Finally the app has a timeout issue. You'll be going along and suddenly it will pause, go to the green "loading" screen, and prompt you for your username and password again. Likewise after a little bit of inactivity it alerts you that you are being logged out -- yet I was able to navigate through 3 separate screens before being dumped to the login page.
Attempt to open the app on the iPhone but never opens ... Just goes back to icon page
Great concept but never opened up when I tried to use
The Netbenefits Verizon app still needs work so we can use at The Retirement Group for Verizon.
It would be a great if it worked.
I continue to receive a message indicating that technical issues prevent use and that I should try again later. I have re-installed. When I informed Fidelity I received a somewhat rude reply that no one else is receiving the same error message. Update: still get the same message with 1.02. Still stinks.
The developer should be shot. Technical issues every time I try to use it. I am so tired of it I will be transferring my personal account out!
While Fidelity is a great company and organization it's net benefits app for the iPhone is highly average and cumbersome to use. Stock options and RSU's are not well organized and the information that you'd want in one screen takes 2 to 3 pages.
This app will not load on my phone at all.
Nice green color 8,) Downloaded, wouldn't open. Closed all apps, restarted, no change. App attempts to load, then returns to home screen. Would not recommend this version.
I know I previously could do a lot more before I changed phones. Now all I can do is look. No point to this app as I need to use my PC to do anything.
Haven't gotten app to work once....
This is the biggest crap from Fidelity I have seen. Guys do not update if you have older version which was much better than this. Not sure who decided to change this . You can't even see daily changes (+/-) for your funds. If you have two accounts like brokerage link then good luck :(
Can only view 401k balance. No way to look at transaction history. No data on pension balance. App actually tells you to go to the web site to get that info.
I have been unable to use this app as I cannot get past the log-in stage. An error occurs every time I attempt to log in. Message displayed: "We're sorry. There was a technical problem. Please close NetBenefits and try again in a few minutes." I am very surprised that this App is in the state it's in. First, a big organization like Fidelity should have a decent dev and test team to support their mobile customers. Second, it looks like they just had just released an update to this App just days prior to my downloading it. I also saw that users report this same issue on the previous version as well. I am happy to adjust my rating once the issue is fixed and I can actually use the app.
The app shows only one of my accounts, shows no history for that account, and there's no support.
How could a company like fidelity create such an underwhelming app? App provides so little information about your accounts it's not worth using. Vanguard has done a great job with their apps and keep making improvements.
Seriously no different from safari as it limits the account access in both the app and safari.
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